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Welcome to Terhal (Terhal-ae.com). By accessing or using this website, you agree to the following terms and conditions. Please read them carefully before using the site or making any purchase.

1. Acceptance of Terms

By using the Terhal website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
If you do not agree, please stop using the website immediately.

2. Services and Products

Terhal specializes in selling travel products and accessories.
We strive to provide accurate product information, but product images may slightly differ from reality in color or shape due to lighting or screen settings.

3. Prices and Payment

• All prices are displayed in United Arab Emirates Dirhams (AED) only.
• Prices are subject to change at any time without prior notice.
• Payments are processed through secure electronic payment methods available at checkout.
• The website reserves the right to refuse or cancel any order in case of pricing errors or product unavailability.

4. Shipping and Delivery

• Orders are delivered within the UAE and GCC countries.
• Delivery time depends on the customer’s location and the shipping company.
• Terhal is not responsible for delays caused by third parties (shipping companies).
• The customer is responsible for providing accurate and complete delivery information.

5. Returns and Exchanges

• Products may be returned or exchanged within 3 days of receiving the order, provided that the item is unused and in its original packaging.
• Products that are opened, used, or damaged after receipt will not be accepted for return.
• The customer will bear the shipping cost for returns or exchanges unless the error is from our side.

6. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data.
Your information is used only to process orders and improve your shopping experience.
We do not share your data with third parties except with trusted partners involved in payment and delivery.

7. Intellectual Property Rights

All website content, including text, images, logos, and designs, is the property of Terhal.
It is not permitted to copy, reproduce, or use any content without prior written permission.

8. Modification of Terms

Terhal reserves the right to modify these Terms and Conditions at any time.
Changes take effect once published on the website. Continued use of the website after any modification will be considered acceptance of the updated terms.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates.
Any dispute shall fall under the jurisdiction of the competent courts in the UAE.